Terms and conditions

These terms govern your use of the PhexaHealth website as a guest or registered user. By using the site, you agree to these terms. If you disagree, do not use the site. All consultations and treatments are subject to these terms. In these terms and conditions, “we” “us” and “our” refer to PhexaHealth

Introduction

Welcome to our website. These terms and conditions govern your use of our website and the services we provide. It is important that you read and understand these terms carefully before using our website or placing any orders. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you should not use our website.

About Us

PhexaHealth is located at 123 Main Street, Cityville, UK.Our registration number is . You can contact us by email at hello@PhexaHealth.com or by telephone at +44 (123) 456-7890.

In these terms and conditions, "we," "us," and "our" refer to PhexaHealth.

Use of Our Website

Access to our website is granted temporarily, and we reserve the right to withdraw or amend the services we provide on our website without notice. We will not be liable if, for any reason, our website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of our website to users who have registered with us.

This website is intended for your personal, non-commercial use only. You must not use our website for any illegal or unauthorized purpose. This includes attempting to interfere with the operation of our website, introducing viruses, trojans, worms, or other technologically harmful material, or accessing our website for fraudulent purposes.

Any unauthorized attempts to modify information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited. If you are provided with a user name and password to access restricted areas of our website, you are responsible for maintaining the confidentiality of these login details and must not disclose them to any third party.

You agree to have adequate hardware, software, and associated security measures in place to access the website and acknowledge that the website owner does not provide warranties regarding the operation of the website on your specific device or system.

Our Services

Our e-pharmacy offers services such as online consultations, the processing of prescriptions, the dispensing of medications, and their delivery to you. The content provided on our website, including any information about medications or health conditions, should not be considered medical advice. This information is intended to support, not replace, the advice from healthcare professionals. You must consult with your doctor, pharmacist, or other healthcare professional if you have any questions or concerns about your health or before taking any new medication.

When using our services, particularly during any online consultations, you are responsible for providing accurate, truthful, and complete information about your health and medical history. The provision of services to you is conditional on your completing all consultation questionnaires on our website accurately and honestly, revealing all relevant information. Please note that the availability of our services may be subject to geographical limitations; this will be clearly stated on our website.

Ordering and Supply of Medicines

The process for ordering prescription medications through our e-pharmacy typically requires a valid prescription from a registered healthcare professional. You will be informed of how to submit your prescription to us during the ordering process. We may have geographical restrictions on the areas from which we can accept orders or where we can deliver medications. These restrictions will be clearly outlined on our website.

All medications supplied by us are intended for your personal use only and should not be resold or distributed to others. We reserve the right to refuse to accept or fulfill any order at our discretion, for reasons including but not limited to an invalid prescription, concerns about the appropriateness of the medication, or regulatory restrictions. We will not automatically process orders from outside specific geographical areas as indicated on our website.

Pricing and Payment

The prices for all medications and services offered on our website will be clearly displayed, and unless otherwise stated, all prices include Value Added Tax (VAT) or other applicable taxes. We accept various methods of payment, which will be listed on our website during the checkout process. These may include credit cards (Visa, Mastercard, etc.) and other online payment platforms.

To ensure the security of your payment information, all payment processing is handled through secure third-party providers. We do not store your sensitive payment details on our servers. While we strive to ensure the accuracy of all pricing information, errors may occur. If we discover an error in the price of any services or medications you have ordered, we are under no obligation to provide them to you at the incorrect (lower) price if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as an error.

Delivery, Shipping, and Returns Policy

Our delivery services are available to specific geographical areas, which will be detailed on our website. The estimated delivery times and any associated shipping costs will be clearly indicated during the ordering process. These costs may vary depending on the delivery method selected and the destination. We use reputable courier services for delivery, and orders may require a signature upon receipt to ensure they are delivered securely.

It is your responsibility to ensure that the delivery address you provide is accurate and complete. If an incorrect delivery address is provided, we cannot accept responsibility or offer a refund for any delay, damage, or loss. If the initial delivery attempt is unsuccessful, it will be your responsibility to arrange re-delivery with the courier.

Due to health and safety regulations, we cannot accept returns of dispensed medications once they have left our pharmacy, and we are unable to process any refunds on medication unless the products are faulty, defective, wrongly delivered, or misdescribed. Any discrepancies with your order must be reported to us immediately upon receipt of the product. For non-medicinal products, our returns policy will be outlined separately on our website, and typically, returned items must be unused, unopened, and in their original packaging, with proof of purchase.

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of PhexaHealth or its licensors and is protected by copyright, trademarks, and other intellectual property laws. All such rights are reserved. You are permitted to access and view the content of our website for your personal, non-commercial use only. You may print off one copy, and you may download extracts, of any page(s) from our website for your personal reference.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our website for commercial purposes without obtaining a license to do so from us or our licensors. You must not reproduce, duplicate, copy, sell, rent, sub-license, or redistribute content from our website for commercial purposes without our express written consent.

If you breach these terms of use, your right to use our website will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made. We reserve the right to take legal action against any unauthorized use of our intellectual property or any other breach of these terms.

Disclaimer of Warranties and Limitation of Liability

The information and services provided on our website are provided on an "as is" and "as available" basis without any guarantees, conditions, or warranties of any kind, either express or implied, as to their accuracy, completeness, reliability, suitability, or availability. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted or error-free, that defects will be corrected, or that our website or the server that makes it available are free of viruses or other harmful components. While we endeavor to provide accurate information, the sale of any drug or product on this website should not be construed to indicate that the use of such drug or product is either safe, unsafe, appropriate, or effective for you or anybody else.

You must always read all product packaging, labels, and information sheets prior to use and consult with a healthcare professional if you have any doubts. Our liability for any loss or damage arising from your use of our website or our services is limited to the maximum extent permitted by applicable law.

We exclude all liability for indirect, consequential, incidental, special, or punitive damages, or any loss of profit, loss of revenue, loss of business, loss of goodwill, or loss of data arising out of or in connection with the use or inability to use our website or services. However, nothing in these terms and conditions shall exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited under applicable law.

User Conduct and Responsibilities

By using our website and services, you agree to act responsibly and in compliance with these terms and all applicable laws. You are responsible for providing accurate, current, and complete information, especially during registration and when completing consultation questionnaires. Misuse of our website, including transmitting malicious software or engaging in disruptive activities, is strictly prohibited.

You must not post or transmit any content that is unlawful, harmful, abusive, defamatory, obscene, or otherwise objectionable. Additionally, you are responsible for ensuring the security of your account credentials and for all activities conducted under your account. Unauthorized access or sharing of personal information about other users is not permitted.

It is your responsibility to have adequate hardware, software, and internet access to use our website effectively. Always read product packaging and labels carefully before use, and consult a healthcare professional if you have any doubts or concerns about a medication or product.

Privacy and Data Protection

We are committed to protecting your privacy and the security of your personal data. Any personal information that you provide to us through our website will be collected, used, and stored in accordance with our Privacy Policy. Our Privacy Policy provides detailed information about how we handle your data, your rights regarding your data, and the measures we take to protect it. We encourage you to review our Privacy Policy, which is available here: Privacy Policy. By using our website, you consent to the processing of your personal data in accordance with our Privacy Policy.

Links to Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by us. These links are provided for your convenience and for informational purposes only. We have no control over the content, privacy policies, or practices of any third-party websites and therefore assume no responsibility or liability for them.

The inclusion of any links does not necessarily imply a recommendation or endorsement by us of the views expressed within them. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites.

We encourage you to be aware when you leave our website and to read the terms and conditions and privacy policy of other websites that you visit.

Governing Law and Jurisdiction

These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Amendments to These Terms and Conditions

We reserve the right to revise and amend these terms and conditions at any time without prior notice. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review these terms and conditions periodically to stay informed of any updates or changes. Your continued use of our website after any modifications are posted will constitute your acceptance of the revised terms and conditions.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or our services, ple ase do not hesitate to contact us. You can reach us by email at hello@PhexaHealth.com, by telephone at +44 (123) 456-7890, or by mail at 123 Main Street, Cityville, UK. We endeavor to respond to all inquiries on time.